My mother owns a 2017 Volkswagen Jetta. Recently, the car has developed a strong and constant smell of gasoline, both while driving and when parked. This is extremely concerning, as it appears to be a fuel leak, which poses a serious fire and safety hazard. Upon researching, I discovered NHTSA Recall 20V648000, which affects certain 2016â’2018 Jetta vehicles due to loose fuel rail bolts that may cause fuel to leak. My motherâs car is experiencing the exact same symptoms, yet her VIN is not included in the recall, and Volkswagen has refused to help because the recall ds not technically apply to her vehicle. We spoke directly with VW Customer Care, and despite clearly describing the fuel smell and matching the recall symptoms, they told us the repairs would be out-of-pocket. My mother ds not speak English and relies on me for help â’ and she cannot afford the cost of repairs for something that is clearly a known defect. The vehicle is undrivable due to the risk of explosion or fire, and we are desperate for help. Iâm submitting this complaint in hopes that NHTSA will investigate and expand the recall to include additional VINs. There is no reason a vehicle with an identical issue should be excluded simply because of a VIN batch.