The contact owns a 2018 BMW X1. The contact stated that while driving at various speeds, the vehicle lost power steering functionality. There was no warning light illuminated. The contact stated that the steering wheel was loose while turning to the left or the right. The contact stated that the failure was a reoccurring failure. The contact related the failure to NHTSA Campaign Number: 19V601000 (Steering); however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 5,000.